Manufacturer Limited One Year Warranty

Our products carry a Manufacturer Limited One Year Warranty against workmanship and materials under normal driving conditions as long as the original purchaser owns the vehicle in which the parts were installed.  Any alternations or problems due to improper installation will not be covered. In the event of failure due to defect in material or workmanship, the original purchaser is responsible for the cost of labor, antifreeze and any additional parts required for re-installation.

All vehicles used for commercial use like taxi cabs, police cars, rental cars or any other fleet vehicle is excluded from our warranty due to extreme conditions beyond normal usage.

Also excluded from warranty are cooling products that have been altered, subjected to misuse, abuse, negligence or operating conditions other what such equipment was designed. This also does not cover damage to connection threads stripped during installation or any chemical effects of water, steam, or other liquid, gases or agents present in the system or operating environment of the equipment or the failure of the vehicle warning system.

Flushing the system

It is important to flush (Drain and refill) your vehicles cooling system before installing the new radiator. Failure to do this will void warranty.  Distilled water is recommended to mix with your manufacturers recommended coolant. Evidence of hard water in the radiator will void warranty.

Warranty Exclusions

Warranty excludes commercial vehicles due to extreme conditions.

1. Improper installation: Damage as the result of improper or incomplete installation, or abuse by the installer.

2. Stripped threads: Cross-threading any fitting that results in damage to the threads; includes transmission and engine oil cooler lines, drain cocks or sensors. 

3. Excessive heat is the most common cause of radiator failure. Radiators with plastic end tanks are very vulnerable to steam erosion. If the coolant level is low and the engine starts to run hot, steam can erode and melt a hole right through an end tank. White deposits on the inside of the plastic are evidence that hot steam rather than coolant was flowing into the tank. If you find this kind of damage, check the thermostat and pressure test the system for leaks after the radiator has been repaired or replaced.

4. Electrolysis: Aluminum is more vulnerable to electrolytic corrosion than either copper/brass or cast iron because aluminum is a highly reactive metal. When the corrosion inhibitors are used up and the PH of the coolant drops, aluminum is eaten away.  

5. Extreme Pressure: Splits in radiator seams or between the tubes and header may be the result of too much pressure in the cooling system. This may be caused by using a pressure cap with the wrong rating (a 15-lb. cap on a system thatís rated at 5 lbs.), or by head gasket leaks that allow exhaust to enter the cooling system. Pressure testing the cooling system will tell you if there are any internal coolant leaks, and pressure testing the cap will tell you if it has the correct rating.

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